Customer Feedback | Feedbackup by 500apps


Customer Feedback

Customer feedback is the process of finding out what customers think about a product or service and what they have to say or suggest about it. It is an important part of a company's customer relationship management (CRM) strategy because it helps businesses better understand and meet their customers' needs. Feedback can be gathered in a number of ways, such as through surveys, focus groups, customer interviews, social media comments, and so on.

Customer Feedback, Feedbackup by 500apps, allows you to see the results of your survey in an organized and easy-to-understand format. Get access to 50 apps for $14.99/user.


Extract Useful Insights Through Surveys

Allows you to collect, share, and act on survey data to drive organizational growth.

Collect Feedback

Ask customers for feedback during a transaction, watch customers use the product or service, and look at customer service logs, web analytics, and video footage to find out what they think.

Analyze Feedback

Using the filter results feature on survey analysis, they can see the results of their survey based on the criteria they choose. This lets them compare the answers of different groups or look into specific answers.

Respond to Feedback

Compare data across different groups using reports that display data in a table format to summarize it.

Refer: Customer Feedback | Feedbackup by 500apps
 


 

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